Questions
(click on one of the questions below
to see the answer)
How much do you charge?
What if I choose not
to have the work done?
Do you purchase used appliances?
Do you deliver
appliances purchased from Cal's?
What do you charge for delivery?
Is my appliance worth repairing?
Do you repair small appliances such as VCR's, toasters, counter-top
microwaves, and etc.?
Do you sell appliances?
Where do you service?
What methods of payment do you accept?
How do I set up and account?
Why do you need a model #?
What do you charge per hour?
Where do you deliver to?
How much is labor cost?
Do you pick up appliances?
Answers
How much do you charge?
We charge $65.00 for the call out fee. With that charge our technician will
come to your home and do a full diagnosis. Once the diagnosis is done,
the technician will use the national flat rate pricing guide to look up your
make, model, and problem. The he will give you a full quote for the total
job cost. The $65.00 call out fee will be included in that total figure and
the technician will give you an estimate showing all charges before
the work is started.
What if I choose not to have the work done?
You will be charged the $65.00 call out fee for the technician's time.
However, if you choose to purchase a replacement appliance from Cal's, we
will give 1/2 off the call out fee toward the purchase.
Do
you purchase used appliances?
No. However, we will find a good home for donated appliances and give you a
coupon for discounts on future purchases and service work.
Do you
deliver appliances purchased from Cal's?
Yes. We have a delivery questionnaire in the office that must be filled out
prior to delivery to ensure that our delivery man knows what to expect upon
arrival.
What
do you charge for delivery?
The cost of delivery is charged based on your location (how far we have to
travel) and if there is a need for more than one delivery man.
Is my appliance worth
repairing?
The Appliance Servicers Association recommends that if the repair is more
than 50% of replacement cost you should replace the unit. Replacement cost
can be found with a simple internet search, but you must compare "apples to
apples". Don't compare a side x side with ice and water to a basic unit with
no features.
Next: Have a factory trained technician from Cal's do an assessment of the
problem with your appliance so you can make an educated decision.
Do you repair small appliances such as VCR's, toasters, counter-top
microwaves, and etc.?
No. In most cases these small appliances can be replaced cheaper than we can
repair them.
Do you sell
appliances?
Yes. We sell reconditioned appliances that have an excellent warranty. Call
the store for specific models and prices.
Where do you service?
What methods of payment
do you accept?
How do I set up and account?
Why do you need a model #?
What do you charge per hour?
Where do you deliver to?
How much is labor cost?
Do you pick up appliances?